Title - The Computer Services Specialist II
Location - Ichabod Crane Central School District - (Valatie, NY)
Intro
Here at Questar III BOCES, we believe in changing lives, realizing dreams and doing together what can’t be done alone. Our vision is that of creating a student-centered culture and putting students first. Our core values include a commitment to excellence by honing our craftsmanship to deliver high-quality work, a commitment to leadership & service by moving the organization, departments and school districts forward by exceeding client expectations, and a commitment to innovation by creating programs and services to address client needs AND by continuously improving our programs and operations. We believe that organizational excellence is best achieved when leadership is reflective of our diverse society.
About
The Computer Services Specialist II is a key technical support position within the Technology Services Department, supporting both Questar III and its component school districts. This role is designed for individuals with a strong foundation in school-based technology, who are skilled in troubleshooting, deploying, and training on essential tools and applications used within an educational environment.
The Computer Services Specialist II is responsible for coordinating the purchase, installation, configuration, and maintenance of computer-related hardware, software, and associated peripherals, such as phone systems, printers, copiers, and scanners. This role provides end-user training on workstation-related applications (e.g., MS Office), employer-provided technologies (e.g., email, calendaring, VPN, and wireless access), and relevant guidelines, policies, and procedures.
The Specialist II is also involved in deployments of new software and hardware, working across both Microsoft and Apple platforms.
Additional technical responsibilities include network troubleshooting, VLAN assignments, switch configurations, Cisco phone system support, and WordPress management. Experience with school information systems, database software, and data migration processes is beneficial for this role.
Candidates for this role should embody "The Leading Edge" characteristics, including continuous learning, customer-focused service, and collaboration. The ideal candidate will have experience in technology deployments, advanced troubleshooting skills, and familiarity with both Microsoft and Apple platforms.
As a public employer, Questar III follows Columbia County Civil Service and residency requirements will apply (must be a resident of Albany, Rensselaer, Columbia, Greene, Ulster, or Dutchess County to be considered).
The successful applicant would be given a provisional appointment and be required to take a civil service exam once it is announced.
Questar III offers a competitive salary and excellent benefits package, including enrollment in the NYS Employees Retirement System (ERS).
This is a great opportunity -- don't miss out -- apply now!